Return on investment (ROI) is a key metric used by midmarket companies to help quantify the potential success of an IT or business project. Find the latest ROI information for midmarket CIOs, including news, tips and other resources, in this topic.
Driving ROI with dashboards
SearchCIO.com | 12 Jun 2006 ARTICLE - Eastern Mountain Sports CIO Jeff Neville says smart dashboards can lead to positive ROI and happy CEOs.
The biggest customers aren't always best
SearchCRM.com | 15 Mar 2006 ARTICLE - A Portland supply company found that its biggest customer was costing it money. Now its sales force is focused on margins over revenue.
Open source vs. SaaS - what SMBs should know
SearchCIO-Midmarket.com | 03.02.2006 OPINION - How big is your wallet? How high is your tolerance for complexity? These are just two of many factors to consider before you choose between open source or Software as a Service.
CRM: Ten questions to consider before buying
Submitted By: SearchSMB.com | 12 Jul 2007 TIP - CRM is a big investment. Consider these strategic and technical questions before you take the plunge.
CRM heeds to SMB call
Submitted By: SearchSMB.com | 21 Feb 2006 TIP - CRM buyers at SMBs have long waited for CRM technology to mature and for prices to fall. Alas, CRM is here.
Third-party patch management tools
Submitted By: SearchWindowsSecurity.com | 11 Jan 2006 TIP - Where do you go if you are unsatisfied with Microsoft's patch management offerings? This article examines a few options.
When disaster strikes: Have preset recovery objectives at hand
Info-Tech Research Group Inc., special to SearchSMB.com | 04 Jun 2007 ANALYST REPORT - SMBs need to take every measure to ensure efficient and effective recovery in the event of a disaster.
CRM software for the midmarket
SearchCIO-Midmarket.com | 06 Mar 2007 IT MANAGEMENT GUIDES - CRM options are rapidly increasing for the midmarket. This guide will help you make informed choices with CRM news for midmarket CIOs, product options, tips and expert advice.
Kickstart ROI With Web 2.0 - (bookshelf)
CIO Decisions | 01 Jun 2007 UPDATE - Social networking can help entrepreneurs cater to Web- or cell phone-based communities, theorizes one author.
2-Way Street
CIO Decisions | 26 May 2005 2-WAY STREET - The business partnership of IT exec Donald Ward and Vice Chairman Frank Bonetto ensures a technology ROI when Bank of the West makes another acquisition.
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