IT Service Management for the midmarket
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IT Service Management for the midmarket


IT Service Management (ITSM) news and advice for CIOs, directors of IT and other midmarket IT professionals.
IN THIS TOPIC:  NEWS (1) , EXPERT TECHNICAL ADVICE (3) , REFERENCE & LEARNING (1) , MAGAZINE CONTENT (6)

  NEWS: 1 - 1 of 1
ITIL has place in midmarket -- if it's highly focused
SearchCIO-Midmarket.com | 22 Jan 2008
ARTICLE - If you're convinced your midmarket organization needs ITIL, then do it. But experts agree: It's pointless if you don't pick your spots.
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  EXPERT TECHNICAL ADVICE: 1 - 3 of 3
Midmarket slow to adopt ITIL v3
Submitted By: SearchCIO-Midmarket.com | 08 Jan 2008
TIP - ITIL v3 was released with much fanfare, but the midmarket has been slow to adopt it. Many CIOs are turned off by the complexity of this latest version.
The Real Niel: ITIL versus MOF
Submitted By: SearchCIO-Midmarket.com | 03 Jan 2008
TIP - ITIL's increased complexity is difficult for midmarket CIOs to embrace, argues CIO Niel Nickolaisen. That's why he turned to the Microsoft Operations Framework.
ITIL at SMBs challenging but rewarding
Submitted By: SearchSMB.com | 08 May 2007
TIP - With the right training and investment, ITIL can help SMBs define and improve IT best practices just as much as it benefits large businesses.
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  REFERENCE & LEARNING: 1 - 1 of 1
ITIL strategies for the midmarket
SearchCIO-Midmarket.com | 22 Jan 2008
IT MANAGEMENT GUIDES - The IT Infrastructure Library provides companies with a framework to achieve quality service -- but is it the right answer for midmarket CIOs? Find out in this IT Management Guide.
VIEW ALL REFERENCE & LEARNING ON IT SERVICE MANAGEMENT FOR THE MIDMARKET

  MAGAZINE CONTENT ARCHIVES: 1 - 3 of 6
Hot IT Trends for 2008
CIO Decisions | 05 Dec 2007
FEATURES - Virtualization, BI, ITIL and green IT will rule 2008.
ITIL Works, But I Prefer the Microsoft Operations Framework
CIO Decisions | 01 Nov 2007
FEATURES - ITIL can give you great results. But the Microsoft Operations Framework is cheaper and less complex, and works just as well.
Incoming
CIO Decisions | 01 Aug 2007
IN EVERY ISSUE - CIO Decisions readers respond to recent articles.
VIEW ALL MAGAZINE CONTENT ON IT SERVICE MANAGEMENT FOR THE MIDMARKET

SEE ALSO - Topics Related to IT Service Management for the midmarket: 
IT and business alignment for the midmarket, IT project management for the midmarket, IT spending and budgeting for the midmarket, Leadership and strategy for the midmarket, Outsourcing for the midmarket, ROI for the midmarket, Vendor selection and management for the midmarket, Contract negotiations and legal issues, Business performance management, Business process management


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