IT Service Management for the midmarket

NEWS: 1 - 3 of 10

	How has the role of the CIO changed? IRobot's CIO weighs in SearchCIO-Midmarket.com | 22 Apr 2009 ARTICLE - In this exclusive video interview with iRobot CIO Jay Leader, learn about his thoughts on SaaS, cloud computing and how the role of the CIO has evolved.

	ITIL service support: The midmarket's sweet spot SearchCIO-Midmarket.com | 24 Mar 2009 ARTICLE - ITIL service support offers resource-constrained midmarket CIOs best practices to help with service-related problems and business process improvement.

	CIOs share advice on doing more with less SearchCIO-Midmarket.com | 17 Mar 2009 ARTICLE - CIOs are doing more with less -- and sharing their budget strategies. Get advice on everything from ITIL to outsourcing with our top five lean thinking tips.

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EXPERT TECHNICAL ADVICE: 1 - 3 of 6

	Business service management, ITIL improve IT performance at Carfax Submitted By: SearchCIO-Midmarket.com | 28 May 2009 TIP - When Carfax automated data flows from 23,000 data sources, it needed better systems management. See how it used business service management and ITIL to meet that need.

	Top five reasons to start using ITIL and ITSM today Submitted By: SearchCIO-Midmarket.com | 12 Mar 2009 TIP - Looking for a reason to start following IT Service Management and ITIL frameworks? We have five. Learn how to get the most out of ITSM and ITIL initiatives.

	How an ITSM implementation can help in a recession Submitted By: SearchCIO-MIdmarket.com | 12 Feb 2009 TIP - Some expert guidelines to use ITSM to increase IT efficiency and align with the business -- all with little investment.

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REFERENCE & LEARNING: 1 - 3 of 4

	IT and business management: Service, process and project performance SearchCIO-Midmarket.com | 09 Apr 2009 MIDMARKET CIO BRIEFINGS - Blending IT and business is crucial for today's midmarket CIOs. Expert tips and advice on ITIL, ITSM and outsourcing are provided in our IT and business management guides.

	Learn more about IT Service Management: From ITIL to cost savings SearchCIO-Midmarket.com | 31 Mar 2009 QUIZ - An IT Service Management implementation isn't always a top priority for CIOs on a tight budget -- but why? Test your knowledge and learn ITIL and ITSM facts with our quiz.

	IT Service Management: Best practices for improving IT efficiency SearchCIO-Midmarket.com | 03 Mar 2009 MIDMARKET CIO BRIEFINGS - IT Service Management (ITSM) implementations can increase ROI and improve IT efficiency -- while following best practices guidelines laid out by ITIL and other ITSM frameworks.

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MAGAZINE CONTENT ARCHIVES: 1 - 3 of 7

	Technology Predictions for Virtualization, BI, ITIL and More CIO Decisions | 05 Dec 2007 FEATURES - Virtualization, BI, ITIL and green IT will rule 2008.

	ITIL Works, But I Prefer the Microsoft Operations Framework CIO Decisions | 01 Nov 2007 FEATURES - ITIL can give you great results. But the Microsoft Operations Framework is cheaper and less complex, and works just as well.

	August 2007 CIO Decisions Letters to the Editor CIO Decisions | 01 Aug 2007 IN EVERY ISSUE - CIO Decisions readers respond to recent articles.

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SEE ALSO - Topics Related to IT Service Management for the midmarket:  Cost-cutting tips for midmarket CIOs, IT and business alignment for the midmarket, CIO careers and staffing for the midmarket, CIO and IT salaries for the midmarket, IT staff development and retention for the midmarket, IT training and certification for the midmarket, IT project and portfolio management for the midmarket, IT spending and budgeting for the midmarket, Leadership and strategy for the midmarket, Outsourcing for the midmarket, ROI for the midmarket, Vendor selection and management for the midmarket, Contract negotiations and legal issues, Business process management