IT Service Management for the midmarket
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IT Service Management for the midmarket


IT Service Management (ITSM) news and advice for CIOs, directors of IT and other midmarket IT professionals.
IN THIS TOPIC:  NEWS (10) , EXPERT TECHNICAL ADVICE (6) , REFERENCE & LEARNING (4) , MAGAZINE CONTENT (7)

  NEWS: 1 - 3 of 10
How has the role of the CIO changed? IRobot's CIO weighs in
SearchCIO-Midmarket.com | 22 Apr 2009
ARTICLE - In this exclusive video interview with iRobot CIO Jay Leader, learn about his thoughts on SaaS, cloud computing and how the role of the CIO has evolved.
ITIL service support: The midmarket's sweet spot
SearchCIO-Midmarket.com | 24 Mar 2009
ARTICLE - ITIL service support offers resource-constrained midmarket CIOs best practices to help with service-related problems and business process improvement.
CIOs share advice on doing more with less
SearchCIO-Midmarket.com | 17 Mar 2009
ARTICLE - CIOs are doing more with less -- and sharing their budget strategies. Get advice on everything from ITIL to outsourcing with our top five lean thinking tips.
VIEW ALL NEWS ON IT SERVICE MANAGEMENT FOR THE MIDMARKET

  EXPERT TECHNICAL ADVICE: 1 - 3 of 6
Business service management, ITIL improve IT performance at Carfax
Submitted By: SearchCIO-Midmarket.com | 28 May 2009
TIP - When Carfax automated data flows from 23,000 data sources, it needed better systems management. See how it used business service management and ITIL to meet that need.
Top five reasons to start using ITIL and ITSM today
Submitted By: SearchCIO-Midmarket.com | 12 Mar 2009
TIP - Looking for a reason to start following IT Service Management and ITIL frameworks? We have five. Learn how to get the most out of ITSM and ITIL initiatives.
How an ITSM implementation can help in a recession
Submitted By: SearchCIO-MIdmarket.com | 12 Feb 2009
TIP - Some expert guidelines to use ITSM to increase IT efficiency and align with the business -- all with little investment.
VIEW ALL EXPERT TECHNICAL ADVICE ON IT SERVICE MANAGEMENT FOR THE MIDMARKET

  REFERENCE & LEARNING: 1 - 3 of 4
IT and business management: Service, process and project performance
SearchCIO-Midmarket.com | 09 Apr 2009
MIDMARKET CIO BRIEFINGS - Blending IT and business is crucial for today's midmarket CIOs. Expert tips and advice on ITIL, ITSM and outsourcing are provided in our IT and business management guides.
Learn more about IT Service Management: From ITIL to cost savings
SearchCIO-Midmarket.com | 31 Mar 2009
QUIZ - An IT Service Management implementation isn't always a top priority for CIOs on a tight budget -- but why? Test your knowledge and learn ITIL and ITSM facts with our quiz.
IT Service Management: Best practices for improving IT efficiency
SearchCIO-Midmarket.com | 03 Mar 2009
MIDMARKET CIO BRIEFINGS - IT Service Management (ITSM) implementations can increase ROI and improve IT efficiency -- while following best practices guidelines laid out by ITIL and other ITSM frameworks.
VIEW ALL REFERENCE & LEARNING ON IT SERVICE MANAGEMENT FOR THE MIDMARKET

  MAGAZINE CONTENT ARCHIVES: 1 - 3 of 7
Technology Predictions for Virtualization, BI, ITIL and More
CIO Decisions | 05 Dec 2007
FEATURES - Virtualization, BI, ITIL and green IT will rule 2008.
ITIL Works, But I Prefer the Microsoft Operations Framework
CIO Decisions | 01 Nov 2007
FEATURES - ITIL can give you great results. But the Microsoft Operations Framework is cheaper and less complex, and works just as well.
August 2007 CIO Decisions Letters to the Editor
CIO Decisions | 01 Aug 2007
IN EVERY ISSUE - CIO Decisions readers respond to recent articles.
VIEW ALL MAGAZINE CONTENT ON IT SERVICE MANAGEMENT FOR THE MIDMARKET

SEE ALSO - Topics Related to IT Service Management for the midmarket: 
Cost-cutting tips for midmarket CIOs, IT and business alignment for the midmarket, CIO careers and staffing for the midmarket, CIO and IT salaries for the midmarket, IT staff development and retention for the midmarket, IT training and certification for the midmarket, IT project and portfolio management for the midmarket, IT spending and budgeting for the midmarket, Leadership and strategy for the midmarket, Outsourcing for the midmarket, ROI for the midmarket, Vendor selection and management for the midmarket, Contract negotiations and legal issues, Business process management



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