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IN THIS TOPIC:	NEWS (37) , EXPERT TECHNICAL ADVICE (9) , REFERENCE & LEARNING (5) , MAGAZINE CONTENT (14)

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	Economy forces CIOs to cut software spending SearchCIO-Midmarket.com \| 28 May 2008 ARTICLE - Businesses this quarter are cutting their software spending. ERP software takes a hit, but virtualization software stays hot.


	On-demand CRM and SaaS takes hold in midmarket SearchCIO-Midmarket.com \| 23 Jan 2008 ARTICLE - Experts say adopters of on-demand CRM can profit from integrating with back-end systems. They have plenty of approaches from which to choose.


	SMBs demand attention from business apps vendors -- and get it SearchSMB.com \| 04 Sep 2007 ARTICLE - Competition is at a fever pitch in the SMB ERP market, and as a result, vendors are hitting it out of the park with products specifically for SMBs.


	NetSuite IPO has SMBs optimistic SearchSMB.com \| 03 Jul 2007 ARTICLE - NetSuite's long-waited IPO should reward SMBs' leap of faith in the SaaS pioneer.


	Server-based RSS technology worth the money for SMBs SearchSMB.com \| 03 Jan 2007 ARTICLE - You can get consumer RSS technology for free, but spending the extra dough on enterprise RSS gets you more control and security.


	Vendors to crank up SaaS offerings to SMBs next year SearchSMB.com \| 12 Dec 2006 ARTICLE - Small and medium-sized businesses will outpace enterprises when it comes to IT spending in 2007 -- and vendors will delve deeper into SaaS to reach them.


	Small online shops vie for post-Thanksgiving sales SearchSMB.com \| 22 Nov 2006 ARTICLE - The Monday after Thanksgiving promises to be one of the busiest days of the year for online retailers. SMBs need to be prepared if they want to compete with the big guys.


	Outsourced call centers continue growth in U.S. SearchCRM.com \| 18 Jul 2006 ARTICLE - The market for North American contact center outsourcing is expected to maintain a steady growth path, according to recent research.


	Easing growing pains with a CRM-VoIP cocktail SearchCIO.com \| 14 Jun 2006 ARTICLE - Challenged by a spate of mergers, an agricultural lender converged voice and data to leverage its CRM solution and differentiate itself from the competition.


	IT managers optimistic about software services SearchWinIT.com \| 12 Jun 2006 ARTICLE - Software as a service is an idea that many IT managers want to embrace, but there are loads of details that need to be ironed out.


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