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Building Your IT Staff: Essential Experience and Skill Sets for Tomorrow's Challenges
ANALYST BRIEF
-- In this paper, the top information services leaders share their expertise on how to most efficiently build your IT staff. Read this paper to learn the essential qualities and must-haves for your company's IT Staff.
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Succession Planning in Your IT Organization
ANALYST BRIEF
-- In many IT organizations, inadequate succession planning is a time bomb - easily ignored in the short term, but with the potential for disaster in the future. This e-book details steps your company can take to ensure a robust IT succession plan.
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Leadership Training: Three Perspectives on Development Methods That Work
ANALYST BRIEF
-- In this brief, three top HR and talent development experts from Continental Automotive Systems, Vail Resorts Management Company, and ArvinMeritor share their insights on leadership training, giving three perspectives on development methods that work.
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Harnessing the Power of ITIL
ANALYST BRIEF
-- ITIL is quickly becoming the global standard in IT service delivery, and for good reason - it offers IT leaders a robust, flexible, and transparent way to manage technology services and align with the business. Read this brief for advice on it's proper implementation.
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Best Practices for IT Governance in a Global Organization
ANALYST BRIEF
-- This ExecBlueprint discusses the evolving role for the technology executive and what now constitutes "effective IT governance." The authors share effective strategies for building a good relationship with the CEO, planning projects, and managing the technology staff.
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ITSM guidance: ITIL V3 Update
VIDEO
-- In an exclusive interview with Sharon Taylor, you'll hear her address the negative user comments about ITIL V3, the improved potential for ROI and the new V3 certification path.
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