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Do you have a close friend at work with whom you share ideas? That's good for your overall performance, say the folks at the Gallup Management Journal, which conducts an annual survey of U.S. workers 18 or older.
The survey shows that 76% of "engaged" employees have a trusted buddy, but it also highlights a worrisome statistic: 15% of workers qualify as "actively disengaged." These ADs are discontent enough to actually fuel a negative corporate vibe.
If you care about an innovative workplace, these numbers matter. Eighty-nine percent of EEs know where to take their decisions on improving customer service; only 16% of ADs do. EEs tend to issue positive corporate reviews: 55% describe their company as "encouraging new ideas," while only 4% of ADs agree.
Gallup estimates that ADs cost the U.S. economy some $328 billion. Maybe that's because 85% of EEs say they've had a positive impact on their customers, while only 20% of ADs say they have (and we don't believe them, anyhow).
Ellen O'Brien, a former senior editor at CIO Decisions, is now a senior editor at Storage magazine. Write to her at eobrien@techtarget.com.
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