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CIO Decisions Magazine Archives: December 2006

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December 2006

Departments

CIO HABITAT
	Supplier Management Cast in a New Light by Thornton May Are vendors partners or mere product providers? Executives weigh in on the changing relationship between CIOs and their suppliers.

UPDATE
	Speech Recognition Technology Improves Service at Lillian Vernon's by Ellen O'Brien

	Application Development Leads List of IT Priorities

	Finding the Perfect Fit, Driving Technology Choices by Ellen O'Brien

	A Different Kind of Pop-Up: Create Replicas of Your IM Contacts by Anne McCrory

	Top 10 Technologies - (trendwatch) by Anne McCrory

	Finding Your Inner Alpha Personality by Lauren Horwitz

	CIOs on the Go: Who's Moving On, Who's Moving In

	Easy Living With Smart Cards by Anne McCrory

	The Oldest Trick in the Book - (true stories) by Stefanie McCann

VERTICAL VIEWS
	Where's the Beef? Health Clubs Fight Member Churn by Michael Ybarra Health club CIOs determined to keep their businesses in shape use CRM and Web-based technology to bulk up membership.

Features

	Strong IT Capability Helps Midmarket Companies Grow by Linda Tucci When the winds of fortune bring a gust of growth to midmarket companies, CIOs need to be fast-moving, flexible and braced for change to bring their firms to new heights.

	The CIO Guide to Overhauling Employee Morale by Joan Indiana Rigdon If morale at your company is falling flat, rejuvenating your employees with a sense of purpose and accomplishment may be your most important priority for 2007.

	Making the Case for Outsourcing Call Centers by Michael Ybarra Many firms can make a strong case for outsourcing their call centers, especially when they need to scale up. But farming out the work doesn't ensure that you can nip your problems in the bud.

	The Master Asset by Tom Kaneshige MasterCorp needed to clean up its mess of housekeeper schedules and piles of paperwork. So it built what is now the company's greatest asset: homegrown workforce management technology.

In Every Issue

	Editor's Letter: IT Leaders Motivating Change by Maryfran Johnson

	Off the Cuff: iParty Corp. by Lauren Horwitz

Opinion Columns

	Business Mentor: Don't Avoid Face-to-Face Communication by Niel Nickolaisen Your team doesn't have to be distant. Stay close with face-to-face communication.

	Project Expert: We Don't Need No Stinking Project Plans by Gopal K. Kapur Project managers need to reacquaint themselves with a central ingredient of success: project plans.

	Podium: Moving to the Vendor Company Side of the Negotiating Table by Rich De Brino A CIO shares his experience as the guy on the other side of the negotiating table, pitching to skeptics.

	How to Take Control When Negotiating Vendor Contracts by Matt Karlyn When you're signing on the dotted line, vendors often have plenty of clout. But you can get control of the deal.

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