CIO
LEAD STORY

In these IT management FAQ guides, get answers to frequently asked questions about technologies and methodologies such as ITIL, Lean thinking, Six Sigma, Agile and more. (FAQ | SEARCHCIO.COM)

TOPICS

Put your business process management skills to the test: Find out how much you know about business process management terms and business process strategy with this quiz. And learn a few BPM tips along the way with our expanded answers. (QUIZ)


Customer feedback management: Is anybody listening?: Who is responsible for customer feedback management, and how do you centralize and distribute this information? (NEWS)


An IT exec's application consolidation best practices: Learn how one IT director employed application consolidation to cut maintenance costs, improve reliability and centralize data with a strategy that included SaaS. (ARTICLE)


Security and governance guides for CIOs: Keeping your IT organization safe and secure is one battle. Doing it while staying in compliance with all applicable laws and regulations is another. (CIO BRIEFINGS)

SITE HIGHLIGHTS

2009 SearchCIO.com monthly editorial calendar: This year, SearchCIO.com will cover a range of topics including data protection strategies, SaaS, virtualization and ITSM. Learn more.

CIO podcasts: IT and leadership news and tips: At SearchCIO.com, we're always looking for new ways to deliver the latest IT news and trends. Download these podcasts and listen!

Information technology e-books for enterprise CIOs: CIOs must tackle both the IT and business sides of the latest issues. Get advice, news and resources on hot topics like green IT, o...

Strategies for selecting the right BPM tools: Get the most out of your BPM tools. Learn how to assess your business and technical needs and choose the best vendor and tool to meet you...

Lean thinking in IT: Advice from practitioners: Lean thinking in IT can improve customer satisfaction and business alignment and cut waste, as TransUnion, Harley-Davidson and Flextron...


WHAT'S NEW
eBook: IT in the Electronic Hospital
The federal government's push for EHRs has made data security even more pressing. Take a look at where healthcare IT leaders should begin, and what to watch out for as they embrace the HITECH Act and other initiatives.

EDITOR
Karen Guglielmo
Karen Guglielmo

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