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ITSM and corporate performance management: CIO Decisions Ezine

14 Apr 2009 | SearchCIO-Midmarket.com

Technology news and tips for midmarket CIOs
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The CIO Decisions Ezine offers senior IT executives a must-read package of articles on the most pressing technology and management issues facing midsized companies. Each issue, published bimonthly in an artfully designed PDF document, includes articles, research and commentary on two strategic technology topics. This month's issue focuses on disaster recovery and unified communications in the midmarket.

  April/May 2009 

ITSM: CIO Decisions EzineITSM: Managing for Efficiency and Effectiveness

Midmarket CIOs are always under the gun to enhance IT and business alignment, and to show how their organization is continually growing more efficient and responsive to business needs. IT Service Management (ITSM) aims to make both happen. In this issue:

  • Find out how ITSM can help during a recession.
  • Learn more about the new tools standard endorsed by the IT Infrastructure Library's (ITIL) creator.
  • Discover how targeted communications can lead to ITIL success.
  • Find out how an ITSM application helped a credit union get ROI in the first year of its service desk project.

In CPM, C Stands for Compass

With the proliferation of corporate data from financial and operational systems, the midmarket CIO's challenge is to help business users distill critical insights to drive the business forward. Corporate performance management (CPM) software can help show the way. In this issue:

  • Find out why CPM is rising to the forefront in 2009.
  • Learn how corporate performance management tools are helping CIOs do more than analyze the past.
  • Get five steps to an effective CPM strategy.

Download our ITSM and CPM ezine.

  February/March 2009 

Virtual Revolution: CIO Decisions EzineVirtual Revolution

Server virtualization can save time, space and -- perhaps most important -- money. Experts and IT executives offer their insights and experience on the technology that's changing the data center. In this issue:

  • Learn how capacity planning eases the path to virtualization.
  • Find out how consolidation via virtualization can offer quick ROI.
  • Get a list of frequently asked questions about data center virtualization.
  • Learn why virtualization offers no escape from security concerns.

Web 2.0: Just Do It

Midmarket CIOs, once reluctant to embrace Web 2.0 technologies because of bandwidth and security concerns, are joining the social networking revolution. Find out how they've put wikis, blogs and social networking sites to work for the business. In this issue:

  • Discover some of the business benefits of Web 2.0 projects.
  • Find tips for creating a social networking platform.
  • Learn what alternatives vendors have for companies shunning SharePoint.
  • Get Web 2.0 stories from the trenches.

Download our server virtualization and Web 2.0 ezine.

  December/January 2008 

Business, Interrupted: CIO Decisions EzineBusiness, Interrupted

Find out how midmarket companies are using server virtualization and other techniques to update their disaster recovery (DR) strategies and ensure they minimize risk -- affordably. In this issue:

  • Discover how virtualization anchors the disaster avoidance plan for one Florida county.
  • Get tips from midmarket firms that are advancing their DR plans.
  • Learn why identifying crucial applications is a key step for disaster recovery plans.
  • Uncover how to find the best for less when addressing your disaster recovery mission.
  • Find five strategies to avoid legal issues in disaster's wake.

Your Unified Communications Strategy

Do you have a unified communications (UC) strategy, or just various communications tools? Find out how to look at the space and decide whether to tie these capabilities together -- plus how to address compliance and see what lies ahead. In this issue:

  • Learn why unified communications is a wait-and-see proposition for many midmarket firms.
  • Read through our FAQ, which asks: What is UC, and why would I want it?
  • Discover how for one midsized firm, fixed-mobile communications answered the call.
  • Get tips for keeping users and their unified communications devices compliant.

Download our DR and UC ezine.

  October/November 2008 

At Your Service: CIO Decisions EzineAt Your Service

Service-oriented architecture (SOA) is about aligning business processes with discrete Web services. Those services can often be delivered via Software as a Service (SaaS). What else do you need to know? Find out in our ezine. In this issue:

  • SaaS shines in supporting role on SOA stage
  • SaaS growth, satisfaction on the rise
  • CIO's SaaS goal: Kill the data center
  • SaaS: Navigating the compliance minefield
  • The Real Niel: Mass customization and SOA

2008 Salary Survey

Cautious optimism rules as midmarket IT executives weigh in on salaries, bonuses, raises and more. Learn more about who's making what -- and how much they think they'll earn next year:

  • What's in your wallet?
  • The data: Salaries, bonuses, raises and more

Ready for MDM?

It's hardly ubiquitous, but master data management (MDM) and its one version of the truth does have midmarket adherents. Find out what they, and the rest of you, are doing to drive data integrity.

  • Data integrity trumps MDM
  • MDM syncs parts catalog
  • MDM'S strongest business case

Download our SOA, SaaS, Salaries and MDM ezine.

  August/September 2008 

The Outsourcing SurgeThe Outsourcing Surge

IT outsourcing is on the rise, as are options for choosing a provider. Experts and midmarket CIOs alike offer their advice for partnering, onshore or off, in this issue:

  • Where high-touch projects fare best
  • Domestic bliss
  • Ten steps to oursourcing your data center
  • Changes afoot in India: Beware!
  • Do the Americas have it?

BI: The Practical Approach

Get business intelligence right, and revenue rises fast. But first you need to do your groundwork. Learn more in this month's ezine:

  • Latest approaches and success stories
  • One CIO's BI blueprint
  • Best practices for operational BI
  • The Real Niel: BI's business advantage

Access our outsourcing and BI ezine.

  June/July 2008 

The Green MonsterThe Green Monster
Today, green is everywhere -- in the mouths of marketers, and the minds of CEOs. Learn how to tame the environmental beast. Also in this issue:

  • Beware the green IT pitch
  • Quick steps to reducing your power footprint
  • Greenfield projects abound
  • Getting started with virtualization
  • A CIO's view of green IT
  • The dangers of computer recycling
  • Disposal checklist

Gadget Gotchas
Handheld mobile devices are the delight of every consumer and the bane of IT. The conflict won't be over anytime soon -- but we have tips to make it easier. Also in this issue:

  • When the personal meets the professional
  • Smartphone envy creates chaos for CIOs
  • Hardball tactics required to manage non-email messaging

Download the green IT and mobile technology ezine.

  CIO Decisions Archives 

CIO Decisions logoCheck out our CIO Decisions magazine archives. You'll find three years' worth of award-winning columns and resources for midmarket CIOs on topics such as leadership and management, the IT Infrastructure Library, virtualization, data center management and much more!

Visit the CIO Decisions Archives today.

Like our PDFs? Our SearchCIO-Midmarket.com e-books are also published in this format.



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